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Yearly Archives: Knowledge CenterJune 2020

Detailed Checklist & Guidelines for Mobile App Testing
17 Jun, 2020

Detailed Checklist & Guidelines for Mobile App Testing

  • QA InfoTech
  • Blogs,Mobile Testing
  • Tags: mobile app testing, Mobile App Testing Checklist
  • no comments

Comprehensive checklist for mobile app testing

Today, not many businesses can think of functioning effectively without having a mobile app. The Transparency Market Research (TMR) reports that the growth in demand for mobile apps will drive the test automation market, which is dominated by mobile app testing services. 

According to TMR, the growing use of mobile apps in different sectors including communications, travel, productivity, and utilities is the primary reason for the growth of the test automation market. Every mobile product is developed to provide a new, better, and innovative user experience. This is where app testing services come into the picture, ensuring that these goals are met or exceeded.

Mobile app testing has become so important to application development that it is now considered a strategic step in the process. When it comes to app testing, it is crucial to follow a comprehensive and detailed approach. This guide introduces a detailed checklist and guidelines for the process.

Why Should You Test Mobile Apps?

Most importantly, mobile app testing services help you to build apps that are accessible across different platforms and are scalable. This is part of the development process and tests the application at different levels, such as:

  • Usability
  • Functionality
  • Consistency
  • Security

Both manual and automation techniques are used as part of the process. As mobile apps become more sophisticated but technically complex, there is a growing need for end-to-end testing. All aspects of an app, from the ease of download to seamless functioning to navigation to everything else need to be tested to meet user expectations.

Comprehensive Checklist for Testing Mobile Apps

Here is a complete checklist of tests that an app should go through. These tests have been classified under relevant categories. Most mobile app testing services will evaluate their apps based on this checklist before deeming them to be market-ready.

Functional Test

Functional tests are run to check whether the application meets its goals or not. The mobile app testing services will test the following aspects of the app:

  • Performance for both designated and non-designated tasks
  • Integration with other services such as Wi-Fi, GPS or location, and social media
  • Compatibility with all the commonly used devices, operating systems, screen sizes, web browsers, and resolutions
  • Consistency with the desktop version of the app
  • How the redirect options work
  • Misinterpretation issues with the design/UI
  • Ample measures for preventing undesired actions

Usability Tests for User Comfort

The following tests are conducted to test the user comfort in using the app:

  • Responsiveness of the App’s name and logo when a user clicks on the Application Manager
  • Ensuring visual feedback against user actions within 3 seconds at the most
  • Avoiding unmapped keys in the app
  • Functionality of the exit option at all different points when the app is running
  • Ease of navigation across various screens
  • Enable responsive mobile menu for both mobile phones and tablets

UI Testing

The mobile app testing services will have to test the user interface (UI) to enhance both the looks and feel of the app. This will require testing the following areas:

  • Changes in UI with changes in orientation of the screen
  • Responsiveness of the drop-down lists
  • Clarity and ease of readability of application buttons
  • Ease of differentiating between active and inactive buttons
  • Prompt display of alerts and error messages
  • Legibility of display
  • Zoom-in/out and font options
  • Minimization of sure actions by allowing direct pick up of the choice from the screen

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You may also like: Latest Trends in Mobile App Testing Services

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Background Performance

The tests for the app’s background performance will include the following steps:

  • Make and receive voice calls when the app is running
  • Ability to reject calls when using the application
  • Sending and receiving push notifications or responding
  • Resumption of app functions from the same point after switching over to another app
  • Sending and receiving messages/alerts when the app is running

Performance Testing

This is an important part of the testing process for mobile app testing services, as it has a huge impact on the app’s success:

  • Time to launch the app
  • Performance of app during charging and low battery conditions
  • Performance of app under regular keypad entry and peak load conditions
  • Integration with both the device and other apps without effect on performance
  • Splash performance check and keeping it on the screen for at least 4 seconds
  • Display of exits or error messages flawlessly during low memory issues
  • Deployment of live monitoring services to keep track of the app’s computing power
  • Performance of app under network issues or error alerts
  • Performance of app when network resumes
  • App installation/uninstallation successfully within the expected timeframe

Security & Privacy Tests

This part of the testing process helps ensure that the app is ready for authenticated usage. The security tests by mobile app testing services cover the following areas:

  • Security of customer payment data
  • Breach in app security and error reporting
  • Automatic app lock out when invalid authentication is made continuously
  • Security of network protocol for running the app
  • Authentication of app certifications and permissions

Types of Mobile App Tests

While this is the complete checklist of tests, mobile app testing services use specific types of tests to complete these tests. The components of these different tests are as follows:

i. Cross-Platform App Testing

When an app has to interact with other apps, it requires additional fixes. The right cross-platform testing strategy is based on the following key points:

  • Gathering and comprehending project requirements
  • Addressing business goals
  • Understanding different language platforms
  • Understanding user needs

ii. Feature Functionality Testing

Apps will have to interact with various features. This includes features that are built into the app and the devices. Feature functionality testing by mobile app testing services will involve monitoring and thoroughly testing these interactions.

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You may also like: Top 5 Robust Tools for Mobile App Testing

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It may not be required to run functional testing on all the devices. All it may require is running tests on a single device and then checking with every platform during compatibility testing.

iii. Front-End App Testing

Front-end testing involves checking the Graphical User Interface or GUI. GUI is anything that is visible on the client-side. This testing requires an in-depth understanding of the business goals. Key aspects of front-end testing include:

  • Performance checks
  • Regression tests
  • Changes to app files that may adversely affect front-end functionality

iv. Back-End Testing

This type of testing is also known as database testing. The mobile app testing services will check the server-side of the app. All front-end inputs are tested in the back-end. Performance and security are also checked as part of this test process.

v. Compatibility Testing with Networks

The growth in the popularity of smartphones and IoT devices has created so many brands and operating systems in the market. Mobile compatibility testing is a must even when it is not possible to run tests on all the devices that exist today.

Compatibility tests cover the following areas:

  • Installation and uninstallation
  • Functionality
  • Data exchange
  • Traversal
  • User interface (UI)

Tests are conducted not just on different operating systems and hardware platforms but also on their different versions.

vi. Storage Testing

Modern mobile devices seem to be lacking in storage space for all the different apps and data including games, images, videos, music streaming services. The mobile app testing services will also test your app on how much storage space it will require and how it can affect users’ monthly data plans.

vii. Data Tests

App load time is an important factor affecting user experience. Studies show that almost half of users will stop using an app, making it inactive, or uninstall it altogether if it has slow load times.

These tests will cover the following factors when testing the app for load times:

  • Network conditions
  • Geographic location
  • Specific devices

viii. App Flow Testing

An app that is well designed will have elegant visual elements and good functionality, features, and content. Visual flow plays an important role in guiding users through the app. This aspect of mobile app testing services will involve testing the flow of the app’s architecture. Elements are identified that can affect users from completing the desired tasks.

Key Factors

The following key factors are considered by mobile app testing services when testing apps:

  • Mobile Device Selection: The device testing approach requires the selection of devices that are most suited for testing. This selection is based on the usage patterns and preferences of the targeted user group.
  • Real Devices vs. Simulators: Devices are used for conducting hard-tests on apps. Simulators are used to create a real environment for testing.
  • Performance: Automated testing is used to check the app’s performance. This can also include the application of load/stress for testing app behavior.
  • Cloud Testing: An increasing number of mobile app testing services use cloud testing. This helps in not just bringing down the cost of testing, but also facilitates faster reach to the market.
  • Network: Apps are tested under changing network conditions. This helps in making apps functional across the most difficult network scenarios.

App testing services can use both manual and automated testing to check apps for all failure bugs or routes.

The ideal mobile app testing services will provide both functional and non-functional testing services and cover all the points mentioned above. Everything from UI to memory to compatibility to performance to network type will be tested to ensure that an app performs at its optimal levels even in challenging scenarios.

Top 5 Tools for Cloud Based Mobile Testing
15 Jun, 2020

Top 5 Tools for Cloud Based Mobile Testing

  • QA InfoTech
  • Blogs,Cloud Testing,Mobile Testing
  • Tags: cloud testing, Tools for Cloud Based Mobile Testing
  • no comments

Top 5 Cloud Based Mobile Testing Tools

The proliferation of smartphones has caused a spike in demand for mobile apps. The need is for mobile apps to be developed and deployed within a very short time. Developers are under constant pressure to launch new apps and provide updates. The QA team also comes under tremendous pressure since debugging and testing of a mobile app has to be done quickly but with 100 percent accuracy.

Such a scenario demands cloud testing services because it helps to bring all devices on one platform so that testers connected by the cloud can access them. The benefits are easy availability, high scalability and the ability to test mobile apps across different environments, platforms and machines without compromising on the app quality. Thus cloud testing of mobile apps is wide-ranging, provides quick results and is cost-effective since the tester does not have to build any infrastructure.

Cloud testing tools enable the developer and the QA team to communicate effectively by connecting to devices around the globe. Thus testers get access to varied devices, different operating systems and their versions, screen sizes, network carriers etc.

Top 5 cloud testing tools available

There are several tools available which claim to offer good cloud testing services. They are all similar in their function but different in their types, the features that they offer, pricing models, target audiences, use cases etc.

This has made the cloudscape pretty crowded and it has become difficult for people to separate the good from the bad. Below is given a list of 5 cloud-based mobile testing tools.

These tools have made a name for themselves by performing on almost all parameters. They have revolutionized cloud testing for mobile apps with their accuracy and efficiency. These top 5 cloud testing tools include:

1. AWS Device Farm

Amazon Web Services Inc. has made an exceptional name in cloud computing.

The cloud testing service that they have launched enables testers to run their apps on multiple devices at the same time. Thus testers can view videos, logs, screenshots of errors, performance data and reproduce real-time issues so that they can be fixed before the app is shipped.

Two primary types of testing are allowed—automatic and remote. Both hybrid and native apps can be tested.

It also has a fuzz test built-in so that those developers who do not have tests of their own can benefit from the same. Herein the tests are run using real, non-rooted devices with both branded carrier and OEM offerings.

There are about 152 iOS and 206 FireOS and Android devices available.

The pricing models offered are of three types – pay as you go, unlimited testing and private devices. Testers can choose anyone according to their need.

2. Firebase Test Lab

This Android tool for cloud testing services offers cloud testing for only Android apps.

The testing can, however, be initiated across a wide range of devices and configurations with just one operation. Thus it is easy to use with test results, including videos, screenshots and logs, available on the Firebase console. This tool can also be used by testers who do not have their test codes written. The automatic testing feature enables automatic testing and also looks for signs of possible app crashes.

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You may also like: Top 6 Trends in Mobile App Testing Services

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Pricing models consist of 3 plans – the free plan with limitations, known as Spark, Flame with monthly payments and Blaze is pay-as-you-use.

Numerous Android devices are available to enable testing and it also has a ROBO test built-in which can:

  • Analyze the apps UI and
  • Enable automatic exploration of the UI by simulating user activities

It comes integrated with a Firebase console, a gcloud command line and Android Studio.

It can also be used with CI systems.

Road-testing of apps against a collection of real-world devices and configurations can also be enabled.

3. Xamarin Test Cloud

This cloud testing services tool uses the programming language C# for cross-platform mobile app development.

Wide range of testing can be done by simulating real-time user actions like pinching, swiping, scrolling and double-tapping. Performance problems on different OS can be easily found and tracked by going over its memory and performance in a step-by-step manner.

Many different plans are available so that they can cater to a wide range of testers like the newbie, small start-up, growing business and enterprise. This cloud testing tool also comes with a 30-day trial option.

Over 2500 devices are listed and configurations also include iOS 8 and 10 with Android versions ranging from Honeycomb to even Jelly Bean.

It has the capacity to integrate even with NUnit standard test runners.

Other functionalities include GPS location changing, physical button pressing, device camera activation, landscape and portrait mode rotation etc.

4. Kobiton

Specializing in device testing, this mobile cloud testing platform can perform both manual and automated testing of hybrid and native apps on real Android and iOS devices.

There are no emulators used in this cloud testing services tool.

Pricing plans come in 3 different packages—Indie, Team and Growing. It also comes with a 15-day trial option.

A total of around 160 devices of different configurations are available. These devices also include the latest iPhone7, iPads, Galaxy S7 Edge, Google Pixel etc.

While phone calls or SMS sending cannot be done, the use of cameras is allowed.

Up to 500mb of application files supported.

Activity logs are automatically created along with detailed reports, screenshots of real-time issues etc., so that debugging can be done faster and the app is released sooner.

It also enables developers to access and manage internal devices 24X7 and from any location.

5. Perfecto

It’s well-known Continuous Quality Lab offers mobile performance testing, manual testing, real-device monitoring and test automation.

It has 14 extremely secure data centres which house numerous real-devices that can be accessed from almost all browsers.

Three basic payment plans are available, namely; Basic, Advanced and Enterprise. A 2hr free trial option is also available.

This cloud testing services tool has more than 10,000 phablets, tablets and smartphones.

No emulators are present. Thus all devices are real.

DevTunnels, an exclusive Perfecto Technology, is used for debugging all mobile apps irrespective of the platform for which they are made. This enables mobile apps to be debugged using real devices and realistic conditions so that new feature validations and bugs that show up only under special conditions or environments can be fixed.

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You may also read: Top 5 Test Automation Tools

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Tests written on different frameworks like Selenium, Espresso, XCTest can be executed for multiple versions of the platforms and the results directed to the developer’s workstation.

Extensions are also available for Visual Studio, Appium, Jenkins Plug-in, Android Studio Plug-in etc.

Benefits of using cloud-based mobile testing

Using cloud testing services tool for mobile testing has several advantages such as:

  • Cost-effectiveness
  • Availability of varied devices and OS platforms
  • Can be accessed from anywhere and at any time
  • Access can be initiated with a URL and login done using the credentials given
  • Enables integration with tools for team collaboration like JIRA, Slack etc.
  • Supports real-time testing using real-network carriers
  • Facility for parallel testing enables concurrent testing thereby saving time during test cycles
  • Secure testing environment etc.

Cloud testing is growing popular by the day and cloud testing tools are serving as enablers to meet product owner and stakeholder expectations. The use of cloud testing also enables bug-free mobile apps to be launched within a limited time frame.

How Progressive Web Apps Can Give Your Business a Differentiating Edge
12 Jun, 2020

How Progressive Web Apps Can Give Your Business a Differentiating Edge

  • QA InfoTech
  • Blogs,DevLabs Expert Group
  • Tags: Progressive Web App, Progressive Web App Development, PWA Development
  • no comments

What is Progressive Web App & How it Can Boost Business

You should go with a website or application? This can become a heated and never ending discussion. For some businesses, websites work better and others prefer operating with a mobile application. Both websites and apps come with their own set of advantages and challenges.

For instance, mobile apps are handier and user friendly while websites are a more cost-efficient solution. But what if your website becomes capable of interacting with its users like an app, customers can install it on any device, leverage push notifications for updates, and even use it offline? Progressive web apps (PWA) precisely offer these functionalities.

PWAs have gained more traction over the past few years because they are simpler to develop and offer a more engaging user experience than the normal website. Some of the most popular PWAs are Alibaba, Walmart, Twitter, Forbes, Pinterest, and Trivago. All these major businesses have reported double growth in conversion rate and revenue after launching PWAs.

What is a Progressive Web App?

A progressive web app is a website that is designed to offer the best of both apps and the web. The term PWA was coined by Google engineer Alex Russell in June 2015.

From the eyes of an engineer, a PWA is a collection of design concepts, technologies, and web APIs that work in harmony to render an app-like user experience on the mobile web. It is equipped with features that are present in native mobile apps and is accessible to any user on the web in a secure manner.

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Also Read: Web Development Trends 2020

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You can also pin it on the home screen or app drawer of your smartphone and leverage app-life functionalities including offline usage and notifications. PWA offers a user experience that is very close to native apps

Why are Progressive Web Apps Sizzling?

Here are a few reasons contributing to the popularity of PWAs:

  • Lightweight, faster loading and secure
  • Offer advance features including web app manifest, service workers, and app shell
  • Native-app-like user interface
  • Efficiently works on low bandwidth internet and runs on offline mode as well
  • Compatible and responsive with all types of platforms and devices
  • Share the link and anyone can use the app from anywhere 
  • Cost-efficient and takes lesser development time

How PWAs can help your Business?

1. Instant service access

Smartphones are overwhelmed with numerous apps that are not just consuming the storage space but are also slowing down the devices. PWAs can save users from the hassle of downloading and installing the app before finally using it. Simply click on the link and instantly access the PWA.

2. Compatibility

Progressive web apps are compatible with any platform, operating system, or device. You can easily access the PWA on a smartphone, desktop, or tablet. This also means that PWAs are accessible to a larger number of people.

3. Less development time and cost

PWAs are built with only the features that its users need to keep the application lightweight. It means that it requires much less time to develop at a reduced cost.

Here are a few stats that substantiate the efficiency and effectiveness of progressive web apps.

  • Pinterest: It’s PWA app needs only150 KB of data storage; much lesser than its native iOS (56 MB) and Android (9.6 MB) apps. PWA has helped Pinterest to increase visitor time by up to 40 percent and engagement by up to 60 percent. It also helped the social media platform to increase its ad revenue by more than 40 percent.
  • Forbes: It’s PWA reduced the load time to 2.5 seconds from 6.5 and managed to increase the impression per session by 10 percent. It also noticed the decrease in bounce rate by up to 20 percent and the average time spent on the website increased by 40 percent.
  • Twitter: Twitter’s PWA went live in 2017 to provide a more engaging user experience to its over 80% of users who were mobile. The PWA is designed to work efficiently on a slow Internet connection. At 600 KB, Twitter Lite is much lighter than its Android app (23.5 MB). The PWA enabled Twitter to increase page per session by 75 percent and reduce its bounce rate by 20 percent.

You can read more case studies reflecting businesses benefitting from progressive web apps here.

How to Design a PWA?

Here are a few essential tips to design an effective and efficient PWA:

  • Progressive Design: Conceptualize the application with a progressive vision to render flawless and faster experience while enabling users to do their tasks efficiently. This is possible only if you know what users want and a progressive mindset can help you in figuring that out.
  • Right Technology: It is crucial to choose the right technology to develop the application. All the technologies in Polymer, Knockout, React, AMP, Lighthouse, and IONIC among others offer different USPs in the PWA development. Learn how these technologies enable development and pick the tools that enable you to develop PWA efficiently.
  • Keep it Minimalistic: We don’t have to complicate the progressive web app with a plethora of features. Instead, we just need functions that solve the purpose of users and eliminate the elements that they don’t need. This will ensure that we offer a clear and memorable experience to users through our progressive web app and they love it.
  • Keep Essential Features Offline: PWAs enable users to access some of the features offline. Figure out the features that users will use often and make that functionality available offline.
  • Push Notification: You can leverage push notification to make the PWA more engaging for users. However, strike a healthy number of notifications to avoid making them look like spam. Use push notifications only when it is required. For instance, you can notify them for the upcoming sale but bombarding them for regular discounts may not be a good idea.

With internet penetration increasing aggressively in the emerging markets, it has become imperative for businesses to reach customers with a solution that is engaging, efficient, secure, and works smoothly on low internet bandwidth. Progressive web apps can help organizations deliver an app-like user experience with lesser expenditure and maximum efficiency.

Rise in Telemedicine and the Need for Healthcare Testing Services
09 Jun, 2020

Rise in Telemedicine and the Need for Healthcare Testing Services

  • QA InfoTech
  • Blogs,Healthcare App Testing
  • no comments

Healthcare App Testing Services

The COVID-19 pandemic has brought to the fore the importance of taking care of your health. With co-morbidity issues accounting for a major portion of COVID-19 deaths, increasing self-immunity has become extremely important. 

Millions have already been infected with the deadly virus across the globe. Such is the effect of the pandemic that even people with health issues are being requested to stay away from hospitals. The situation is indeed very scary! What do we do if we fall sick? Where do we go? How do we take care of ourselves and our families? What medicines should we take?

So many questions; but are answers available? Yes! And it is the pandemic which has been the catalyst to finding this answer. Telemedicine, a revolutionary step in healthcare, refers to the use of telecommunications by healthcare professionals to:

  • Understand the symptoms
  • Evaluate and diagnose them using healthcare apps
  • Then ensure proper treatment is meted out

What is telemedicine?

Telemedicine was once a hard sell. Today it is a way of life; the new normal in healthcare!

Millions are affected across the globe. Is the healthcare system updated enough to deal with this sudden influx of patients? No. Is face to face consultation with a doctor a practical solution? Not unless it is an emergency.

This is where telemedicine apps step in. But telemedicine cannot be successful if it is not backed by advanced healthcare testing services that ensures the healthcare apps are functioning well and are completely accurate. 

The sudden surge in demand for telemedicine has resulted in developers working overtime to ensure efficiency, accuracy and security of these apps and equally by quality analysis teams offering healthcare testing services for these apps.

But why are healthcare apps so important?

The healthcare apps form a communications channel between the healthcare professionals and the patients thereby reducing their need for:

  • Face to face consultations and
  • Visits to hospitals.

It is a welcome change for all since even the healthcare professionals are overburdened due to the impact of the ongoing pandemic.

Applicability of healthcare apps in telemedicine

A healthcare app needs to cater to all the aspects of telemedicine. For this, it is important to understand the applicability, usage and functionality of telemedicine. Some aspects of telemedicine which have become increasingly popular are:

  • Follow-up visits: Patients do not need to come back to the doctor or the hospital for follow-up visits. It can be done remotely using the app even for Coronavirus carriers. This helps patients save time, money and energy and healthcare officials are also able to manage better.
  • Chronic conditions management: Doctors monitor patient’s health remotely. They need to access the heart rate and blood pressure glucose levels etc. Today technological advances enable data transmission between devices easily. The need is a healthcare app which will be able to add value to this remote monitoring. 

Telemedicine is thus expected to make life easier for people who have diabetes, cancer, heart diseases etc. They get the best of treatment and also follow social distancing to keep them safe from Coronavirus. 

  • Specialist consultations: For many patients, opting for specialist consultations means dealing with quite a few hassles like travelling, waiting, taking extra time out etc. But telecommunications technology usage enables these people to opt for specialist consultations right from the comfort of their homes.

Sharing of information between doctors, especially specialists, regarding the conditions of a particular patient can also be easily facilitated. Thus the need is to share diagnostic images, blood sample analysis reports generated by healthcare apps to enable proper assessment. 

  • Medication management: For the elderly and chronic disease afflicted, medicine management is a very important part of their daily routine. With many seniors forgetting to take their daily medicines on time, healthcare professionals and providers can ensure the same by using telemedicine apps to monitor the situation constantly. 
  • Updated hospital information: With COVID-19 striking many healthcare officials, there are instances wherein hospitals are opting for closure due to quarantine. In such instances, ambulances carrying critical patients might have to waste valuable time in going from one hospital to another. Healthcare apps can be kept updated so that people know beforehand if the hospital is closed or if the Emergency room is filled to capacity. This will enable them to change decisions and act on them promptly.

Need for healthcare app testing

The healthcare apps form the backbone of telemedicine and for this concept to be successfully implemented, they need proper testing to ensure high performance and fully-functional and user-friendly interface. The bar for quality assurance needs to be raised to remove the scope for any inaccuracy or data breach. 

Various apps and web platforms like Practo, DocsApp, MFine etc. provide just the required tools to connect a doctor to a patient. Virtual consultations are enabled, medicines prescribed and patients initiated on a road to recovery. Digital payment platforms have further helped to make the system complete.

Today medical professionals are relying heavily on these apps. Thus they need to perform on all KPIs and healthcare app testing needs to validate the following features:

  • Data security: The healthcare industry is a veritable goldmine for hackers and infiltration is very common. Statistics prove that 27% of all data breaches that happen originate in this sector. To overcome this vulnerability, healthcare testing services play a critical role. 

Using data encryption, for data in motion and at rest, is one way to secure all data contained in the app. However, while it may be easy to verify data in motion, it is slightly difficult for data at rest. Since these healthcare apps are generally downloaded on smart devices, the encryption has to work optimally. 

The apps maintain secure and safe payment options. The patient can choose to make a payment using an option of convenience. Healthcare app testing ensures that the payment gateways are safe and the app developers take extra care to ensure there is no data breach.

Healthcare testing services employ the latest technology to test all the web and hybrid applications for their security risks.

  • Data privacy: Access to data in these apps needs to be strictly controlled. Without proper authorization, no data should be allowed to be accessed. Boundaries need to be set so that people who can receive specific data can be defined.

Healthcare testing services ensure that the data masking works well to prevent any unauthorized access to confidential patient data.

  • Usability: This is a KPI on which every healthcare app needs to perform. Usability issues tend to translate into clinical issues making the patient suffer in the process. Proper usability testing helps ensure that patients or other end users can easily use these apps and without the need of much technical know-how. 
  • Digital health records: These apps make it possible for patients to say goodbye to paper prescriptions. With digital health records, you can access your health records from anyplace and at any time. Having your medical history made available with just a few clicks is a convenience which few patients can do away with. Data management is also a critical aspect verified during app testing.

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Also Read: Best Practices to Ensure Healthcare Mobile App Security

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  • Conformance: Simply put, there are certain compliances that healthcare apps need to follow. Following are some of the compliances that need to be adhered to by the apps and the same are verified by healthcare testing services:
  1. Regulatory compliances: These regulations are country-specific and deal not only with the workings of the medical professionals but also with data security and other such important aspects.
  2. Functional completeness: The app developed for telemedicine needs to be functionally complete. 
  3. Interoperability compliance: This deal with the syntactic and semantic interoperability agreement present between two healthcare entities that decide to join forces for a specific medical emergency or need.
  • Performance: If the app does not perform well, the whole exercise of its creation goes to waste. This results in a colossal waste of time, money and energy. This increases the criticality of performance testing before the app’s release. The ability to immediately procure the demanded information, the ready availability of updated clinical data etc, are some areas where this app needs to perform well. Healthcare testing services ensures that there is proper performance testing. Scalability, archival strategy, local data size etc.; all such features are verified by expert testing engineers using automated and cloud-based testing services. Some types of healthcare testing services for these apps include:
  1. Functional testing to check if the functional capabilities are working fine,
  2. Medical imaging testing which is specialized test automation done to test the performance of certain medical imaging app like MESA, Mirth etc.,
  3. Platform testing to check the performance of the app on various popular platforms and also ensure cross-browser compatibility,
  4. Conformance testing to ensure all statutory compliances are met and
  5. Load testing and performance testing which set the load and performance standards for the app.

Testing for apps related to healthcare needs to be done on many different levels. These levels pertain to its usage at the doctor’s end, the patients’ end and even for the health insurance provider. It is common knowledge that of all the healthcare apps made, only a few reach the top. The reason is very simple – thorough and accurate testing. Only when an app is subjected to rigorous 360-degree testing can it attain superlative status and be counted among the top few.

Growing Need for Cyber Security in the COVID-19 Times
08 Jun, 2020

Growing Need for Cyber Security in the COVID-19 Times

  • QA InfoTech
  • Blogs
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Rise and the need for cyber security testing services in Covid 19 times

A deadly pandemic has given rise to a new work culture; work from home. The remote work environment has further resulted in the need for web-based apps that make virtual meetings possible in these testing times. The use of apps such as Zoom, Microsoft Teams, Google Duo etc., have seen a huge surge in popularity. 

With meetings being conducted from the home and important decisions, both economic and otherwise, being taken over the internet, hackers are having a field day. Cyber crimes are on the rise and the need for cyber security testing services has also grown manifold.

Paradoxically, it took a pandemic for the world to understand the importance of digital transformation. This was long overdue but with people and systems ill-prepared to face the sudden increase in demand, initial hick-ups were pretty common. However, the systems were pretty quick in dealing with the deficiencies and creating a new world which remained connected despite maintaining physical and social distancing.

Unfortunately, this digital transformation also resulted in cyber vulnerability. Cyber security was said to be compromised in many popular apps. Ironically the Indian app which was developed to detect coronavirus cases in one’s vicinity and keep them safe from the pandemic in turn also resulted in cyber vulnerability for these people. With people around the world grappling with multiple issues like recession, economic crisis, pandemic, infodemic etc, the threat to cyber security emerged as a growing concern. Potentially it is almost as harmful as the pandemic and with hackers glorifying the huge opportunities that have suddenly opened up, cyber security has become a major cause of concern today.

Is it really surprising? Actually, it was expected. Deployment of a remote workforce, access to crucial IT infrastructure, using virtual consultations as a collaborative tool to enable team interactions, multi-player interventions, cloud-based solutions, easy access to proprietary corporate data on endpoint devices etc., has become the new way of doing business. There has been a shift in the dynamics. The usual 5% of remote workforce enthusiasts have gone up radically to 95% of mainstream users. Protecting such a huge workforce from online invasions is quite a challenging job. And this has always been widely acknowledged. The reasons behind this include digital naivety, complete ignorance about cyber hygiene protocols and general inability to maintain online safety. Coupled with this the swift implementation of updated digital systems and modalities without educating or training the remote workforce is further aggravating the situation.

What is digital transformation?

Before progressing further into the importance of security testing services in the current situation, there is a need to understand the ongoing digital transformation.

Simply speaking it is both a cultural and digital change that is getting incorporated. Calling it a cultural change gets justified as it encourages organizations and corporates to:

  • Keep challenging status quo continuously
  • Innovate and experiment
  • Take failures casually and comfortably

However, strictly speaking, digital transformation is a process of integration. Herein digital technology incorporation is done in all aspects of a business so that it can:

  • Change the way a business operates
  • Provide better value to its existing and new customers

The need for digital transformation is not restricted only to large organizations. Every business from MSMEs or Micro, small and medium enterprises to larger corporates needs to go through this. It is imperative for their survival in the highly competitive digital world. But before the onset of the pandemic, there were few takers for this. Most thought it meant shifting over to cloud-based services. It took a pandemic named COVID-19 for the world to understand the need for digital transformation and start implementing it on a war footing with:

  • Stage 1 already implemented by way of a complete breakdown of societal and infrastructural functions brought on by the lockdown,
  • Stage 2 currently ongoing with critical functions like money flow, basic services, supply chain management etc. stabilizing slowly and
  • Stage 3 on the horizon wherein new policies and digital solutions will change people’s perspective and way of working completely.

As the need for non-verbal communication increases over digital channels, internet infrastructure also needs to grow. Had it been a gradual process, the transition would have been smooth. But the sudden plunge into this digital transformation has resulted in several loopholes. It is these loopholes that create opportunities for hackers. Thus with digital transformation, the need for security testing services also increases.

Today, almost 50 percent of global businesses lack the confidence to successfully ward off a cyber attack. Of this about 30 percent businesses have never tested or updated their cyber response plan. Thus the whole idea of working from home gets compromised. Operating on less secure internet networks and handling sensitive corporate data makes them easy targets for cyber attacks. Consequently, since January 2020, there has been a spike in phishing attacks and social engineering. New domains containing terms related to the coronavirus have increased. While some of them are genuine and offer relevant information, there are several that are fraudulent. Some are also being used as distribution websites for banking malware like Kimsuky, Mustang Panda etc., and other viruses like data stealers, ransomware etc.

The more anxious a person gets, the more he gravitates towards the internet to look for answers. For the hacker, who has the time, resource and intent, preying on such employees becomes easy. While the world looks towards discovering ways to tackle this menace, cyber criminals might have already made their move. Making use of these anxious and vulnerable moments they would already have set in motion cyber crimes which are slated to make a huge impact.

Managing the challenges of cyber threat

So what does one do? Going back to the previous ways of working is no longer an option. Moving forward is the only alternative left. And this means tackling the proliferating threat to cyber security head-on by:

  • Introducing several procedural and technical controls like:
    1. Restricting data download size
    2. Using secure channels to protect in-transit data
    3. Making sensitive corporate data “Read only”
    4. Using security testing services to ensure cyber security protocols
    5. Favouring trusted communication channels
    6. Saying no to sensationalism and checking facts by cross-referencing information etc.
  • Sensitizing employees on their internet risk exposure by:
    1. Training them to identify threats to cyber security,
    2. Educating them using refresher courses about the measures to be taken to detect, respond, report and prevent cyber crime,
    3. Making them understand the importance of thinking before clicking etc.
  • Enabling constant communication with employees with regards to:
    1. Password administration,
    2. Identity management,
    3. Multi-factor identification,
    4. Device security settings etc.
  • Taking extra care of those who are digitally naïve or resistant to this digital transformation,
  • Managing the IT workforce to ensure that:
    1. All configurations are up to date,
    2. Discovered vulnerabilities are patched in their nascent stage,
    3. Detection of connection attempts from suspicious is done quickly and repelled effectively etc.
  • Leveraging on digital solutions like encryption, VPN, multiple authentication factors like OTP, biometrics, digital signatures etc. to ensure the protection of company data and enable secure communication etc.  

The World Economic Forum, while aiming to bring about a balance between the long term and short term goals with regards to cyber security, has come up with 5 important proposals to combat this threat. They are:

  • Fostering the growth of cyber resilience
  • Prioritizing the protection of critical corporate assets, services and financial data
  • Coming to a balance with regards to risk-informed decisions in the current COVID-19 scenario and beyond
  • Enabling a smooth business transition to a new normal by updating and practicing cyber threat response and formulating effective business continuity plans and
  • Strengthening the collaboration network across the ecosystem.

Cyber security market growth trends

The pandemic has proved to be the catalyst for digital transformation and subsequently, the need for cyber security has also increased. Globally, the cyber security market size is predicted to grow at a CAGR rate of 12% by the year 2021.  Contributing factor for this spike is the increasing focus of the business community on cyber security testing services as a means of enabling business continuity.

____________________________________________________________________________

Also Read: Leading Digital Security Trends for 2020

____________________________________________________________________________

Today cyber security is just not a support function. It is a game changer; a vital shield to secure customer data and operations. The ongoing pandemic has helped provide an opportunity for business houses, corporations and MSMEs to take stock of their IT infrastructure and accordingly deploy robust and technologically advanced solutions to ensure cyber security.

Investment in cyber security solutions is no longer a one-time flick. If done properly today, they will enable organizations to sustain themselves in the future as demand for work from home will only increase. Companies using cloud services should be extra careful and ensure:

  • Stronger security configurations and
  • Ensure monitoring to prevent unauthorized manipulation.

The situation is dynamic; cyber criminals always manage to stay one step ahead. Strict vigilance, adherence to security guidelines and protocol and enabling security testing services may be the only guard against them. Hence people need to stay informed, be alert and vary of phishing messages and emails, enable strict monitoring of all aspects of cyber security and keep changing passwords with regular frequency. This is the only way organizations will be secure and will also be able to counter potential cyber-attacks and threats especially when they have employees working from home.

Why Do You Need a Testing Center of Excellence?
07 Jun, 2020

Why Do You Need a Testing Center of Excellence?

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Testing Center of Excellence

As more businesses embrace digital transformation, the demand for quality software testing and QA has grown manifolds. Software testing teams are constantly evolving to face unique challenges and demands of modern businesses. Quality-at-speed has become a norm and QA teams are constantly working towards reducing the testing while enhancing the quality of products and services. Evolved QA vendors are leveraging the Testing Center of Excellence (TCoE) to enable faster delivery and work side by side with Agile and DevOps methodologies.

What is a TCoE?

A Testing Center of Excellence (TCoE) offers a framework where QA testing is delivered as a centralized solution and available throughout the organization. It ensures the standardization of formal metrics, testing processes, required tools, experts, and other resources. It enables organizations to ensure the optimal utilization of all the available resources and measure the efficiency of the process.

Normally, a TCoE team comprises of QA specialists from multiple insights and roles to achieve a global vision of the goals and challenges. Their expertise should include practical knowledge and should be able to set up a unified process by dissolving complexities. The balanced combination of human resources and automation tools, TCoE enables an organization to efficiently implement test automation while supporting the productivity and outcomes of manual testing. Businesses can achieve a greater QA maturity because a TCoE facilitates robustness and scalability within the organization.

Why Do We Need a TCoE?

Here are a few reasons that will help you understand why we need a TCoE.

1. Better Optimization of Delivery Schedule

The ability to automate redundant tasks and the use of templates shortens the test execution time drastically. Also, proper implementation of the standard process can reduce the idle time between common tasks and expedite the resolution process as per priority.

For instance, QA teams can work together to build a large repository with all the documentation of processes and templates. It will enable all team members to work closely and ensure smoother delivery of projects.

2. Better Quality

Effective implementation of unified QA rules can increase product quality while reducing the impact of common project risks. This is done through an evaluation at the starting and supported by leveraging metrics that calculate the efficacy of applied methodology.

Here also, the repository created by the team can help in reducing late deliveries and identification of undetected critical bugs. Team members can rely on tried and tested guidelines to efficiently focus on product quality.

3. Cost-Efficient

With a goal-oriented process, the team gets a bigger opportunity to develop skills and attain specialization as per project requirements. In the long run, it helps in making the process more cost-efficient by effective task optimization that was implemented by the TCoE team.

_________________________________________________________________________

Also Read: Benefits of having QA during the Product Design Phase

_________________________________________________________________________

How to Implement a TCoE?

Building a TCoE capable of handling business-critical projects is not easy. There is not a set formula that can be applied to all the projects. It takes a lot of technical expertise, experience, and domain knowledge to build a highly capable TCoE.

However, here are a few essential steps that should be considered while implementing a TCoE.

Commitment to Quality and Goals: It is essential for a TCoE team to lay out clear and achievable goals. Setting up specific and pragmatic objectives in the short run can help teams to stay on track and gain perspective for the larger goal.

Reliable Documentation: Thorough documentation of the standard process reduces the deviation risk and resolution time. Also, it facilitates tighter collaboration between teammates and enables them to focus more closely on their tasks and enhance performance. In today’s agile world while this may be difficult to achieve, the right levels of documentation cannot be missed on and should be used and updated as required.

Automate Redundant Tasks: Automation of repetitive tasks can further reduce the time spent on daily tasks. Moreover, when teams start reusing test cases, the time required to collect data and create templates also reduces significantly.

Right Tools: It is crucial to decide on technologies and tools you are going to leverage for QA at an early stage. It will allow the team to figure out whether all the project requirements can be covered or not and determine the familiarity of team members with tools and technologies.

Constant Training: After the tools are selected for a specific project, the training program should follow for all the relevant team members. This will enable team members to polish their skills for the project and focus strategically on the successful execution.

Implement Shift Left Methodology: The shift left approach involves the QA team at the early stages of software development. It enables teams to significantly reduce the work time by identifying and fixing defects at an early stage before reaching the production requirements. It also allows teams to work on Agile methodology and work in synergy with other teams and members.

Right Metrics: It is essential for the TCoE teams to select and implement the right set of metrics including the number of critical defects and rejected defects percentage. It will ensure accurate validation of all the relevant variables related to desired objectives and help in identifying the areas that require more consideration.

In Summary

The successful implementation of a TCoE can be a challenging task for established and large teams. However, it is crucial to achieve greater quality and reduce delivery time. Apart from efficiently handling agile-compatible processes, TCoE can eliminate quality challenges and inconsistencies in the documentation and promote overall product, people and process efficiencies on an ongoing basis, if implemented pragmatically.

In a nutshell, it will reduce the project cost and shorten the deployment time.

iOS vs React Native App Development: Which is Better?
05 Jun, 2020

iOS vs React Native App Development: Which is Better?

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iOS vs React Native App Development

Which is better – iOS or React Native for Mobile App Development?

React Native vs. iOS is an ongoing debate. Supporters of both have good reasons for their preference; reasons which are justified, proven and apt for mobile app development.

Let us attempt to take a fair look at the advantages of both and try to conclude this debate!

But before that, we need to understand React Native better. We all know that Native refers to operating system frameworks like iOS, Android etc.

So what is React Native?

Simply speaking, it is a framework which enables cross-platform or multi-platform mobile app development in a smooth, easy and cost-effective manner. Created by Facebook, this framework does away with the need for developing different apps for different platforms like iOS or Android etc. Hence, you have one codebase, yet the app works beautifully for both without compromising on either the UI or the UX.

So how does this framework benefit the developer? Important benefits are:

  • Single code base: As mentioned earlier, writing a single codebase allows the app to run beautifully across different platforms.
  • Low development time: Writing one code requires less time than writing multiple codes.
  • Boon for web developers: Its JavaScript framework enables an easy transition from web development to react native app development.
  • Open-source: There are several benefits attached to this like code inspection, compatibility with other platforms etc.
  • Hot reloading: This is the best advantage. It enables developers to view the changes they make during app development in real-time on their respective screens.

However, there are certain disadvantages associated with using the React Native framework for app development like:

  • Lacking in native elements: This framework is incompatible with the native elements that come along with the device like the voice-recorder, the camera etc.
  • Third-party library: Unavailability of third-party libraries increases the app development time and effort.
  • Incompatible with Native APIs: Despite the introduction of major updates in its recent versions, it still lacks compatibility with the APIs.

Native mobile app development—pros and cons

For developers using the native framework for mobile app development, advantages associated with the same are:

  • API access: The native app development environment can integrate all APIs and their in-built functions.
  • Third-party libraries: Community wise it is widely supported and hence has access to numerous third-party libraries.
  • Robust language: Native mobile app development is stable and hidden errors present in the programming code can be easily detected.

But the native framework does not support cross-platform app development. Thus for different operating systems, different app codes need to be developed. This results in increased investment with regards to the:

  • Time taken for app development,
  • Finances concerned and
  • Associated mobile app development efforts.

With clients looking at quicker TAT and better ROI, this can be the cause of a major hindrance in mobile app development.

iOS vs. React Native—a brief comparison

Without getting too involved in the technical jargon, let us attempt to see if we can find a solution to the debate. Some KPIs to be considered involve:

  • UI/UX: Statistically, iOS has very high UI/UX standards that it adheres to. Technically reaching them can be a bit difficult using react native app development. For instance, certain complex user interfaces like navigation patterns, animations, custom views, seamless transition etc., can pose quite a challenge. Each screen is individually designed in native mobile app development.

Consequently, the user experience from the concerned user interface is superlative. The native app development framework also has access to all APIs like camera, GPS, Touch ID etc.It would be prudent to mention here that while the React Native framework enables functionality code reuse and allows developers to write separate platform-specific codes, in terms of UI/UX, nothing beats a native framework.

  • Codebase: In React Native a single JS codebase is sufficient for multiple platforms. This means that a single code base once developed can be easily used for iOS and Android. But these platforms have separate design guidelines. Hence for projects wherein, these guidelines have to be specifically met, the purpose of react native app development gets defeated.

For iOS, things are even more complicated. The frequent up-dation, up-gradation and deprecation of technology by Apple make it difficult for React Native app developers to keep a track. Thus where the codebase is concerned, the applicability of the development framework depends on the utility of the app. For catering to a single platform, a native app development framework is enough but for cross-platform performance, using a React Native app development ensures quicker development and easier maintenance processes.

  • Programming language: The programming code of React Native is React.js. The language used is JavaScript; it is extensive and immensely popular. But it is also called the “untyped language”. Thus while native apps use predictable logic, have greater variable control and use the compiler to look for errors, JS relies completely on automatic tests, lint tools and programmer experience. Effectively, it takes longer to search for and find an error in the app code. Despite this triviality, JS still remains the foremost choice for programmers across the world.

JS is also known to be incompatible with simultaneously performing multiple asynchronous tasks. Many trending functionalities and modules are also not supported. This makes it difficult for JS to embrace cutting edge technologies and handle complex manipulations.

____________________________________________________________________________

Also Read: Web Development Trends Shaping the Modern IT   ____________________________________________________________________________

Native apps are developed using Java, Kotlin or Swift. These programming languages are better equipped to handle complex calculations, advanced features and incorporate advanced hardware. Thus app developers using the native framework can create diverse mobile apps successfully.

JS is, however, much easier to learn than Java, Kotlin and Swift. But JS also comes riddled with loopholes and flaws making react native app development slightly difficult. On the other hand, developers take time to get comfortable with Java, Kotlin and Swift.

  • Long term scope: For apps wanting to provide users with regular updates, native app development framework scores well. They can implement functionalities and launch updates as well as resolve errors without affecting the usability of the app. For the React Native, updates are not a priority.

  • Native app interactivity: It is easy for a native app to interact with and access the data of other native apps. React Native uses third-party libraries to interact with and access data of other native apps. This lowers data access levels and output of the app also gets affected.

  • Native module support: Even though React Native easily handles cross-platform cases, it is still unable to completely cover native mobile ground without getting linked to native modules. This linkage can only be done by following specific instructions. Effectively, developers have to go deep into native IDEs to enable these modules. 

While an experienced developer who has previously worked in native app development finds it easy to link the libraries, a purely React Native app developer will do the same after hitting many dead-ends. The use of cloud services further complicates the linkage of the native modules with the React Native framework.

Developers looking to release a React Native app, especially in the iOS platform face many problems if they are not experienced enough. iOS publishing with react native app development can seem like an overwhelming proposition since React Native developers have to use XCode to configure such data as certificates and provisioning profiles.

  • App security: The use of several third-party libraries, presence of flaws resulting in app code error etc., make React Native less secure than the native mobile app development framework.

  • App maintenance: For apps developed using the native framework, maintenance is time-consuming and tedious. Bugs and errors need to be resolved individually at all the platforms where the mobile app has been launched. In the React Native environment, errors and bugs can be resolved in one single platform. Thus where app maintenance is concerned, React Native is better placed.

Let us come back to the original question; which is better, native or React Native? The answer is still not simple. It can, however, be said that:

  • Using iOS or native mobile app development works well when:
  1. Developing a complex messenger app, utility app etc.,
  2. Planning to launch an update,
  3. Focusing on UI/UX,
  4. Creating individual platform apps,
  5. Building a mobile app based on IoT etc.
  • React native app development should only be used when:
  1. Building simple, uniform apps, social media apps, e-commerce apps etc,
  2. Launching an app across many platforms,
  3. Budget for app development is quite low,
  4. Development time provided is very less,
  5. Using Facebook ads in the developed apps etc.

Taking the above points into consideration, it can be concluded that the effectiveness of React Native mobile app development increases when used by developers experienced in the native app development framework. React Native app framework is also a great option for start-ups.

The strength of the React Native framework lies in its development. Being in the developmental stage keeps the scope of improvement open. Thus its full potential is yet to be unleashed. Its evolution is far from complete. While it cannot fully replace the native app development framework today, tomorrow holds many promises for react native app development.

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Michigan, USA

  • 32985 Hamilton Court East, Suite 121, Farmington Hills, Michigan, 48334
  • +1-469-759-7848
  • info@qainfotech.com

Toronto, Canada

  • 6 Forest Laneway, North York, Ontario, M2N5X9
  • info@qainfotech.com

Noida, INDIA ( HQ )

  • A-8, Sector 68 Noida, Uttar Pradesh, 201309
  • +91-120-6101-805 / 806
  • info@qainfotech.com

Bengaluru, INDIA

  • RMZ Ecoworld, Outer Ring Road, Bellandur, Bengaluru, Karnataka, 560103
  • +91-95600-00079
  • info@qainfotech.com

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